"Horrible experience" says a WesBanco former employee on "Indeed" on November 19, 2019: "Worked there for six months; a lot of drama. Customer Service: 800-905-9043; Telephone Banking: 888-664-5300; In Person: Find a Location The service is available for both personal and business account holders. So basically, Wesbanco needs better customer service. WesBanco, Inc. is a bank holding company, which offers financial services including retail banking, corporate banking, personal and corporate … Micro Managed. I have learned that you cant take things for granted, I thought it is was a "good" place to work, but when banking changed then the over all attitude of management changed. I have not been offered any incentive or payment to write this review. Contact WesBanco customer service. You can also call customer service at 1-877- 777-4370 or 1-800-905-9043. Snakes and sneaky company, don’t ever work for Wesbanco. To ease the impact of COVID-19 on its customers, WesBanco, Inc., of West Virginia has initiated several precautionary measures to protect its customers, employees and the communities it services. Worked there six months a lot of drama. Wesbanco Banking Service reviews: Horrible Bank. Bank Teller/Customer Service Representative (Former Employee) says "Wesbanco bought Farmers Bank and Capital Trust/United and this branch went from a community minded hometown bank to a corporate monster. Also, they switched my checking account to an account with large fees, including a maintenance fee! WesBanco, Inc., is a bank holding company headquartered in Wheeling, West Virginia. It has 235 branches in West Virginia, Ohio, Western Pennsylvania, Kentucky, Maryland, and Southern Indiana. Wesbanco bought Farmers Bank and Capital Trust/United and this branch went from a community minded hometown bank to a corporate monster. See more WesBanco Bank, Inc. reviews by job title, Career recommendations for Customer Service Representative, Explore information on salaries, job satisfaction, skills and more, Popular locations for Customer Service Representative in US. We merge technology with people to support our commitment to personal customer service. How do you feel about the future of WesBanco Bank, Inc.? If they don’t like you they will fire you and hire a former employee they do like. The average estimate of five … How many sick days do you get per year? Ask a question about working or interviewing at WesBanco Bank, Inc.. Our community is ready to answer. They did not seem to care about the employee's it was all about being bigger. Health care, and great hours, great vacation and sick time, a typical day at work was balancing vaults, end of the day balancing, general accounting duties . How flexible are your working hours at WesBanco Bank, Inc.? WesBanco is headquartered in Wheeling, West Virginia, and serves its customers through numerous branches located in the West Virginia-Ohio region. I would be the first to get to work most days the last to leave. And they need to maybe consider entering the 21st century. WesBanco Bank's online and mobile banking platforms receive mediocre scores from users. I am switching to a local bank with excellent reviews, excellent financial standing (Wesbanco has a poor Moody's rating) and great customer service. We have over 200 financial centers in the states of Indiana, Kentucky, Maryland, Ohio, Pennsylvania, and West Virginia. Most of our drive-thrus are also open. I would not recommend working here. With 1,500 customer reviews on both Apple and Android platforms, the WesBanco Bank mobile app is scored at 3.1 out of 5 (compared to the national average of 3.8). If they don’t like you they will fire you and hire an former employee they do like. Please login with your username/email and password Customer Service Representative WesBanco September 2015 – Present 4 years 3 months. I reset passwords and data entry. the hardest part of the job was trying to satisfy management, they were never happy, they have a huge turn around. Customer Service Representative. Keep getting the run around about money being put back on my card from … Customers and employees were degraded and thought of only as a means to make money. Not caring about thier employees in times of need, Women rate the female-friendliness of their workplaces on, Dedicated, detail oriented, customer service administrative position sought with management opportunity, Bank Teller/Customer Service Representative, Customers are not a priority neither are employees for that matter, Customer Service Representative/TPA Services, Working as Customer Service Representative. Is there a drug test and credit check before hiring anyone. Customer Service: 800-905-9043; Telephone Banking: 888-664-5300; In Person: Find a Location During this important time, we believe it is our duty as a responsible, community-based financial institution to assist and help protect our employees, customers, and communities. I worked in customer service and internet banking specialist w internet and debit cards. I left because of my boss. I answered question and trained employees. During these uncertain times, most WesBanco Banking Center lobbies continue to be open by appointment. Customer service is not as important as it used to be. WesBanco's banking subsidiary WesBanco Bank, Inc., operates 203 financial centers in the states of Indiana, Kentucky, Ohio, Pennsylvania, and West Virginia. What is WesBanco Bank, Inc. sick leave policy? This page was last edited on 7 October 2020, at 02:54. There is a teller named Linda at the Zelienople branch who has for years and continues to offer the worst customer service. Unless you just need to get experience.". Is Indeed your favorite place to learn about companies? How are the working hours at WesBanco Bank, Inc.? Former Employee - Anonymous Employee says, Current Employee - Banking Center Manager says, Bank Teller/Customer Service Representative (Former Employee) says, Banking Center Manager (Current Employee) says, Customer Service Representative/TPA Services (Former Employee) says, Consumer Banking Officer (Former Employee) says, Customer Service Representative (Former Employee) says, IT Asset Manager, WesBanco (Former Employee) says, MORTGAGE LOAN PROCESSOR (Former Employee) says, http://wesbanco.sucks/index.php?title=WesBanco&oldid=29191. I certify that this review is based on my own experiece and is my opinion of this person or business. Mail from WesBanco is not forwarded but is returned to the bank. 81 WesBanco reviews. The co workers I worked with were so much fun, we had fun but got our work done also. Just call your local banking center, or if after hours, you can call customer service at 800.905.9043 and select option 5. What questions did they ask during your interview at WesBanco Bank, Inc.? They don’t enough for the amount of work and drama they want you to deal with. I loved the job, the experience and the work I did. The focus is alot on sales. A free inside look at company reviews and salaries posted anonymously by employees. Just call your local banking center, or if after hours, you can call customer service at 800.905.9043 and select option 5. Reviews from WesBanco Bank, Inc. employees about working as a Customer Service Representative at WesBanco Bank, Inc.. Complete rip-off scam bank. For more information about WesBanco online banking, click here. ForLocations.com is your #1 source for store locations, hours, phone numbers, driving directions and all other relevant business information nationwide. Customers and employees were degraded and thought of only as a means to make money. Stock jobs in … View profile View profile badges Get a job like Lawonha’s. They don’t pay enough for the amount of work and drama they want you to deal with. 1 Bank Plaza Wheeling, West Virginia 26003 (304) 234-9000 (800) 905-9043 | [email protected] The financial institution also provides a number of fee-free ATMs through its network providers. With mobile and web apps, WesBanco Bank makes mobile banking straightforward, even on the go. customer service at WesBanco. Learn about WesBanco Bank, Inc. culture, salaries, benefits, work-life balance, management, job security, and more. I can't get any where with them. About WesBanco, Inc.Founded in 1870, WesBanco, Inc. (www.wesbanco.com) is a diversified and balanced financial services company that delivers large bank capabilities with a community bank feel. Total Pay. Stop hiring cranky old women. If you were in charge, what would you do to make WesBanco Bank, Inc. a better place to work? Fair salary as compared to other banks. If you were to leave WesBanco Bank, Inc., what would be the reason? all WesBanco Bank, Inc. reviews in United States, all WesBanco Bank, Inc. reviews worldwide. WesBanco announces initiatives to assist customers and communities affected by COVID-19. You can call WesBanco at (888) 664-5300 toll free number, write an email, fill out a contact form on their website www.wesbanco.com, or write a letter to WesBanco Bank, Inc, 6291 Wilmington Pk, Dayton, OH, 45459, USA. Users can pay bills, send payments, monitor and review transactions and update account information. During these uncertain times, most WesBanco Banking Center lobbies continue to be open by appointment. Your previous session has expired. refused to honor an automatically renewing $4,000 CD thus breaching their contract to pay. 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